My partner and I couldn't recommend anyone more highly. From our initial discussions right through to our settlement, Chi was a wealth of knowledge.
Exceptional service from top to bottom! Chi puts your interest and results above everything else and always ensure that you are well taken care of with your financial goals with his detailed analysis of your situation and his well mapped out plans and proven strategies that he puts into practice.
We have had a fantastic experience with Step By Step. Chi has always gone above and beyond to make sure everything is done correctly, chasing up solicitors, vendors, and the bank, and making sure we got the best deal. I look forward to our relationship over the years. I can not recommend Chi highly enough.
From day 1 Chi has been nothing short of professional with his outstanding customer service. My first loan interaction was to refinance my PPOR a few years back, which I found was a seamless and insightful process.